Photo Projection Customisation Guide: Choosing and Preparing Your Photo

The most important customisation decision in photo projection jewellery is the photograph itself. A clear source image and sensible crop usually matter more than adding extra effects or text.

Start with the clearest original you have

Choose a bright, sharp photograph with the main subject easy to identify. One or two subjects close to the camera usually provide the clearest crop. A large group can still be used, but each face becomes much smaller inside the available image area.

• Prefer the original photo over a screenshot or heavily compressed social-media copy.
• Keep important faces and details near the centre.
• Avoid strong filters if they hide facial detail.
• Check that nothing important is cut off when you preview the crop.

Colour or black and white?

Either can be meaningful. Colour preserves the original scene, while black and white can simplify a visually busy or older photograph. There is no universal best choice; use the version in which the important subject remains easiest to recognise.

Uploading your photo

On supported product pages, choose Add photo now to upload and preview the crop before checkout, or Send photo after ordering to complete checkout first and provide the image with your order number.

JPG, PNG and WebP are suitable for instant preview in modern browsers. HEIC and HEIF files up to 20MB are also accepted; preview support can depend on the browser.

What if the photo is dark or blurry?

Use the best original available rather than repeatedly saving or compressing the file. If a face is very small in the frame, crop closer before upload. If you are unsure whether the image will work, contact support@philu.co before ordering.

Choosing material, finish and size

Materials, available finishes and measurements vary by design. Use the options and specifications on the individual product page as the source of truth for the product you are buying. Do not assume that a material or feature offered on one design is available on another.

Likewise, only customisation options shown on the current product page should be treated as available. If text, multiple photos, audio codes or another special request is not offered in the product options, contact PhilU before ordering rather than assuming it can be produced.

Before adding to cart

• Confirm the correct product and finish.
• Review the photo crop and keep the main subject centred.
• Check the current personalisation and delivery estimate.
• Review the personalised-item return rules.

For viewing instructions, see How It Works. For current file, delivery and return information, see the PhilU FAQ.